Career Opportunities at APS


 

 APS, The World Leader in Outfitting Sailors, is a growing company always looking for motivated sailors to join the team. With a passion for sailing and drive to provide sailors with a superior customer experience, we pride ourselves on our sailing knowledge and experience. 


We are in a perfect location in the heart of the maritime district in Eastport, Annapolis, where you’ll have easy access to the three major sailing clubs in town. From dinghy to offshore, plenty of sailing opportunities await. It’s not just a job, it’s a lifestyle. 

We offer competitive wages, benefits for all year round employees and fabulous discounts on our products. 


SALES & CUSTOMER SERVICE

If you have a passion for sailing, enjoy talking to and helping sailors, are a sailing ‘gear-head,’ turn your sailing knowledge and experience into a career. APS is currently looking to add to our Sales and Customer Service team. Our Sales and Customer service team works as solution providers and educators helping sailors find and purchase the best product to suit their needs. Not only will you be assisting customers, but like all team members at APS your role will focus on providing a great customer experience and creating customers for life.

Responsibilities

  • Process phone, web, email, fax and mail order inquiries acting as a sales and service consultant within company policies to achieve customer satisfaction. 
  • Process and spec rigging orders.
  • Process and/or troubleshoot order returns, exchanges within company policies to achieve customer satisfaction and enhance their overall experience with APS.
  • Act as brand ambassadors for APS and add value to overall the customer experience utilizing your sailing knowledge and experience.
  • Look for ways to improve APS processes, procedures, services, and products
  • Continually look for and suggest ways to improve customers shopping experience on the APS website to ensure we remain the preferred online retailer for sailing products. 
  • Contribute to APS's overall marketing efforts when possible by writing blogs, product reviews and noting new and innovative solutions and products.

Qualifications

  • Experienced and passionate about cruising and racing sailboats
  • Knowledgeable and enthusiastic about sailing and the APS product offering
  • Ability to communicate in a clear, professional manner
  • Experience using Microsoft Office, including Excel, Word & PowerPoint
  • Ability to quickly learn about APS products, processes, and software
  • Strong organizational and follow through skills
  • Ability to prioritize multiple tasks and work in a fast paced environment

Education and Experience

  • High School Diploma required, Bachelor's Degree or higher preferred
  • Previous experience sailing a wide variety of sailboats

We offer competitive wages, health insurance including dental/vission, paid vacation, paid holidays, a retirement plan, and fabulous discounts on our products. APS is located in the self-proclaimed ‘sailing capital’ of the U.S.  Sailing experience is preferred, but not required.  Compensation commensurate with experience.


 

SAILING COPYWRITER & PHOTOSHOP EDITOR

APS is looking for an enthusiastic and highly effective sailor to join our dynamic and empowered web content team, who will produce and publish sailing product content that drives consumer engagement and sales on our ecommerce website. Content will be specifically focused on sailing products and will include:

  • Producing, editing and publishing copywriting/descriptions
  • Editing and publishing product images

This is an opportunity to work in a team that is results oriented, process driven, and uses the latest tools and knowledge in an enterprise environment.  Each team member is expected to be continually learning new skills, developing their knowledge, gaining valuable experience and contributing solutions to the team.

You Will:

  • Utilize keyword research and up to date SEO best practices to ensure all web content maximizes SEO value and drives increased organic traffic for the company while being customer facing.
  • Work effectively with the web/marketing team of three and report directly to the department manager.
  • Participate in other web/marketing activities as needed including website content maintenance, product content creation, graphics, and product specification data gathering.

Your Skills & Experience:

  • Proven effectiveness in copywriting and self-editing
  • Exceptional spelling and grammar
  • Highly skilled with MS Office
  • Skilled in using basic HTML
  • Skilled in using basic Photoshop features

Bonus Skills

  • Experience with Adobe Creative Suite including Photoshop, InDesign and Illustrator
  • Experience with CSS and HTML 5
  • Experience with Magento Ecommerce platform
  • Experience with blog platforms such as Wordpress
  • Experience using content metrics such as Google Analytics

 

You Are:

  • Someone with years of sailing experience in small and large boats, and a love of the sailing lifestyle
  • Someone who enjoys the technical and mechanical aspects of sailing gear
  • Pro-active and self-motivated
  • Eager to keep learning new skills
  • Happy to collaborate in a team
  • Results oriented
  • High energy and not afraid of change

How to Apply

 Interested parties should submit their cover letter, business resume and BRIEF SAILING RESUME for immediate consideration.


FULFILLMENT ASSISTANT - (Permanent, Full Time - Hourly)

*NOW HIRING FOR SUMMER SEASON - APRIL AND MAY START DATES*


Responsibilities

  • Pick, pack and ship orders within the customer promised time frame
  • Ensure boxes are packed and shipped correctly and that the customer experience is excellent
  • Be proactive about the security of APS merchandise
  • Ensure inventory is in its correct allocated location at all times
  • Receive, label and put away inventory
  • Work well in a fulfillment team
  • Work cross-functionally to support the APS team when needed

Capabilities and Attributes Required

  • Ability to attend to detail and ensure accuracy of tasks
  • Ability to work productively in a team
  • Conscientious and energetic
  • Ability to work under pressure against daily deadlines
  • Other fulfillment and facilities duties as assigned
  • High School Diploma required, College Degree preferred
  • Sailing experience preferred, but not required
We offer competitive wages, health insurance including dental/vission, paid vacation, paid holidays, a retirement plan, and fabulous discounts on our products. APS is located in the self-proclaimed ‘sailing capital’ of the U.S.  Sailing experience is preferred, but not required.  Compensation commensurate with experience.
 
 


WEBSITE CONTENT & MARKETING MANAGER


APS (Annapolis Performance Sailing) is looking for someone who is an excellent strategic planner who can create and execute highly effective retail website content and market this to increase profitable sales.   Planning includes market analysis and targeting, competitor analysis, sales analysis and channel analysis.  You will effectively manage a team that will produce website, outbound and social content that is customer facing and SEO effective.  Channels are website, blog, email, vlog and social media; and to a lesser degree print catalogs and print ads. 

Paramount responsibilities are to insure that consumers have an excellent user experience (Ux) with all aspects of our website content.  This includes superior product, category and informational copy; images, videos; and also knowledge base articles on How to Choose products.

This position also works cross functionally with other stakeholder managers to develop market data to drive promotions and customer facing content to produce an excellent customer experience (Cx) and increased sales results.

  • Project and people management to achieve highly effective and ongoing website content creation and optimization
  • Market content and promotions to achieve increased sales
  • Maintain all customer facing content on our website
  • Insure the Ux on the website is excellent; work with Website Technical Manager as required
  • Write and edit effective copy/text
  • Create and execute all marketing campaigns to increase profitable sales
  • Monitor and analyze consumer traffic and sales; and adjust content marketing efforts accordingly
  • Tracking and reporting of online e-marketing analytics
  • Present a consistent high value brand image

Your Skills & Experience:

  • 5 years of proven effective project management leading effective team to achieve results
  • 5 years of proven effective management of retail website content, and results
  • Proven effective management of retail digital marketing, and results
  • Proven effectiveness writing & editing content for ecommerce
  • Proven experience with original, engaging copy
  • Proven experience with product subject matter copy
  • Experience with content management tools
  • Experience using content metrics such as Google Analytics
  • Experience effectively using social media to create engagement with content - Facebook/Twitter/YouTube/Instagram/Pinterest
  • Skilled in using basic HTML
  • Highly skilled with MS Office
  • Experience with Adobe Creative Suite including Photoshop, InDesign and Illustrator 

Bonus Skills and Will Need to Learn

  • Experience staging, recording, editing and producing video
  • Experience with CSS  and HTML 5
  • Experience with Magento Ecommerce platform
  • Experience with blog platforms such as Wordpress
  • Experience with print catalog content and copy 

You Are

  • Experienced in multi-channel marketing with a proven record of results
  • Someone with a minimum of five years sailing experience in dinghies and keelboats, and a love of the sailing lifestyle.  (non-sailors will not be considered)
  • Excellent manager of team members through clear goals and measuring results for effectiveness
  • Pro-active and self-motivated
  • Eager to keep learning new skills
  • Results oriented
  • Strategically focused
  • College graduate - Bachelors 

We offer competitive wages, health insurance, generous paid vacation, a retirement plan, and fabulous discounts on our products. APS is located in the self-proclaimed ‘sailing capital’ of the U.S. Compensation commensurate with experience.

 


Not what you’re looking for? 

If you don’t find the right position, send your resume to Employment@apsltd.com. We’re always looking for sailors to join our crew and know that a good sailor is tough to find. 

 


      $500 APS Gift Certificate for Referrals

Do you know someone who would be a perfect fit? If you refer someone to us who is hired we will give you a $500 APS gift certificate after their 30th day   of employment. Just be sure to send an email to employment@apsltd.com with their name and the position you are referring them for. This must be done prior to them applying for the position, and must be in email format sent to employment@apsltd.com.

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